Notify Your Customers Their Vehicle is Ready

Are your customers contacting you to see if their vehicle is ready yet? Timely customer communication is critical to maintaining customers for life and driving service profits. From the moment the appointment is made until the time your customers pick up their vehicle, how you communicate and the timeliness of those communications is one of the keys to how they rate their overall service experience.

*CIMA’s Vehicle Ready application is designed to CALL, EMAIL, or TEXT your customer when it’s time to pick-up their vehicle. Dealers utilizing this feature are saving up to 40 minutes a day per Service Advisor.

CIMA is currently offering special pricing for
Vehicle Ready application thru February 28th, 2010.

The Vehicle ready feature for us was the biggest selling tool for CIMA, we wanted our customers to know their vehicles were ready the moment the invoice was printed. CIMA does just that. The system seamlessly alerts our customer by phone, text or email that their vehicle is completed. We no longer have to rely upon the human memory to make that call, and better still, CIMA never calls in sick or is affected by being short staffed.

Andrew Gates

Victorville, CA.

*Available for ADP or Reynolds + Reynolds DMS only.

Tags: CIMA, Vehicle Ready